For 14 days after your policy is issued you can cancel it and get the amount paid back, provided you have not processed a claim.
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Petplan covers rehabilitation physiotherapy, but not hydrotherapy, acupuncture, homeopathy, chiropractic or osteopathy.
You can insure a dog or cat between 2 months and 7 years old, and a rabbit up to 5. Once covered, the policy continues for life.
Petplan covers any vet consultation caused by an illness or an accident, at 100 % and up to 3,100 euros a year. Routine visits are left out.
Petplan includes Golden Flame’s individual cremation service in its third-party liability policy for 105 € a year, in Madrid and Castilla-La Mancha.
The GPS tracker service for dogs includes sending the device and the geolocation service contract for 12 months. It has its own documentation, separate from the health policy.
The policy reimburses up to €200 for putting a pet to sleep and disposing of its remains. The individual cremation service, with full recovery of the ashes, has a separate contract.
Telephone 24 hours, chat Monday to Friday and video consultation by appointment: what each channel of Petplan’s veterinary service does and when it is open.
Cancer treatments are among the covers: which parts of the process are included, how much is reimbursed and why the timing of the policy is decisive.
General conditions, IPID, particular conditions and a document per service: what each one says and where the full list of exclusions lives.

